How to archive promoted posts on Instagram

Image Source: Instagram

Whether you’ve taken over a brand’s Instagram account and it’s time to clean up the grid, or you just want to get rid of a post on your business account, you may encounter this frustrating problem: Instagram will not allow you to archive or delete “active promotions.” Here’s the catch: only the person who registered the promotion (which is most likely not still active) can end it. If that’s not you, what do you do?

Been there, figured it out; however, there’s no easy search that tells you how. We tried contacting Instagram (nearly impossible). We tried changing the password back so we could attempt to get the previous manager to take care of it (you can’t change a password back). We tried to Google the answer (nothing). Then we had a genius idea… Personal accounts can’t run promotions, so change that business account to a personal account.

In the settings, change the brand from a business account to a personal account and all promotions will automatically be ended. Next, go ahead and change the account back to a business account and archive away!

Sure, it seems almost too obvious; but now that we know it works, we hope it will save you the trouble of trying to contact Instagram.